1. Order Cancellation

a. You may cancel your order under the following conditions:

• Your order has not yet been shipped.
• Your order has not entered the processing stage.

2. Cancellation Process

a. To request an order cancellation, please follow these steps:

• Contact our customer service team as soon as possible, preferably within [insert number of hours] hours of placing your order.
• Provide your order number and a clear request to cancel your order.

b. Our customer service team will review your request and process the cancellation if your order is eligible.

3. Cancellation Options

a. If your order is canceled successfully, you may choose one of the following options:

• A full refund of the purchase price to your original payment method.
• A store credit that can be used for future purchases.

4. Cancellation Timeline

a. We will process your cancellation as promptly as possible. If your order has not yet been processed or shipped, the cancellation should be relatively quick. However, the exact timeline may vary depending on your payment method and location.

5. Non-Cancellable Orders

a. Some orders may not be eligible for cancellation, including:

• Customized or personalized products.
• Orders that have already been shipped or are in the processing stage.

6. Contact Us

If you have any questions or concerns about our Cancellation Policy or need assistance with canceling an order, please contact us using the information provided below:

info@nojoomalsharq.com

Thank you for choosing Nojoom AL Sharq. We value your business, and we strive to provide you with a convenient and flexible order cancellation process.